GDPR Compliance

Last updated: August 4, 2026

Our Commitment

Alpen Geschenke is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Swiss Federal Act on Data Protection (FADP).

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through forms
• Contractual necessity: To fulfill services you have requested
• Legitimate interests: To improve our services and communicate relevant information
• Legal obligations: To comply with applicable laws and regulations

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you and obtain information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You can request that we limit the processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

International Data Transfers

Your personal data is processed and stored within Switzerland. If data is transferred outside Switzerland, we ensure appropriate safeguards are in place.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the relevant supervisory authority in your jurisdiction.

Data Protection Officer

For questions about data protection or to exercise your rights, contact us at [email protected]